Reimagining Compliance Training: How VinciWorks is Changing the Game with Conversational Learning

For too long, workplace training has meant clicking through slides, watching passive videos, or racing through end-of-course quizzes. While these formats may have once ticked regulatory boxes, they rarely lead to real learning. Learners forget, disengage, or treat training as a chore. Recognising this, VinciWorks – part of the Axiom GRC group – has launched a revolutionary new format: Conversational Learning.

With VinciWorks’ new AI-powered Conversational Learning, static eLearning is now transformed into an interactive dialogue, where learners actively engage with the course in real time. Conversational Learning adapts to each learner’s input, tone and knowledge level. The result? Higher engagement, deeper understanding, and measurable behaviour change. This isn’t just a new tech feature. It’s a whole new way to do compliance training.

Shmuli Goldberg, Head of AI and Chief Marketing Officer at VinciWorks, shares his vision:

It’s not just about passing a course; it’s about engaging your participants and protecting your business.

Conversational Learning combines the science of retention with the power of generative AI to deliver training that people actually remember and apply.”

Why conversational learning marks a turning point

Research from the National Training Laboratory underscores the need for active learning. While traditional lecture-based methods result in roughly 5% retention, interactive learning can push that figure up to 90%. Conversational Learning embraces this approach by:

• Letting users engage naturally via typing or speaking in any language
• Presenting dynamic scenarios through short films and real-world dilemmas
• Encouraging reflection and critical thinking, not rote memorisation
• Delivering detailed AI-generated reports that highlight user understanding, not just completion

Built on 20 years of compliance expertise

At the heart of Conversational Learning is a proprietary AI engine informed by two decades of VinciWorks’ experience in building compliance scenarios and ethical frameworks. This ensures the system responds with nuance and accuracy to real-world challenges.

As organisations face growing threats in areas like fraud, phishing, workplace harassment, and financial crime, a more adaptive and engaging training solution offers not just efficiency, but protection. Goldberg adds:

We’ve seen repeatedly that improved engagement leads to improved retention, comprehension and behaviour.

The feedback we’ve received from customers confirms what we believed: when people are truly engaged, they learn better – and businesses become safer as a result.

Real-world results: what the beta test revealed

One of the early adopters, Richard Rowan, Head of Learning and Development, participated in the beta testing phase and saw remarkable results:

84% of our trial users found Conversational Learning more engaging than traditional eLearning, and 84% said they felt motivated to complete the training

What really stood out for me was the feedback loop. The AI-generated report didn’t just show who passed; it revealed how people think. It highlighted vulnerabilities, gave clear next steps, and delivered real insights I can act on.

Available now: courses across key risk areas

Twelve Conversational Learning modules are currently live, covering essential topics such as:

• Anti-Bribery
• Anti-Money Laundering
• Sexual Harassment
• Corporate Fraud
• Cyber Awareness & Phishing
• Safeguarding
• Mental Health in the Workplace
• The Equality Act

The curriculum will expand rapidly, covering more regulatory domains and geographies in the months ahead. Courses can be customised with your internal policies. Learners can speak or type in any language. And managers receive AI-generated insights that go beyond scores to reveal true strengths, risks, and growth areas.

Axiom GRC: championing innovation in risk and compliance

As a leading GRC platform and advisory group, Axiom GRC is committed to helping organisations navigate complexity with technology-driven, human-led solutions. The launch of Conversational Learning aligns with Axiom’s mission to transform compliance into a strategic advantage for businesses.

This innovation is a significant step toward our vision: empowering organisations to convert risk into responsible growth through intuitive, intelligent, and impactful learning.

See conversational learning in action

Visit VinciWorks Conversational Learning to explore demos, try out the experience, or learn more about how it can support your compliance objectives.